Privacy Policy

Last updated:

1. Data Controller

The data controller responsible for your personal data is:

Strainpowerea
98-100 Loch St, Derby WA 6728, Australia
Email: askuse@strainpowerea.world
Phone: +61 8 9191 2579

2. Scope and Purpose

This Privacy Policy explains how Strainpowerea ("we", "us", "our") collects, uses, stores, and protects personal information when you visit our website at strainpowerea.world or contact us regarding our active recreation information.

We are committed to handling personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) contained in that Act. Where applicable, we also comply with the General Data Protection Regulation (GDPR) for visitors located in the European Economic Area.

This policy applies to personal information we collect through this Website, our contact form, email and telephone communications, and any related enquiries about active recreation information in Australia.

3. Collection Notice

When we collect your personal information, we will generally tell you why it is being collected, how it will be used, and who it may be disclosed to. This notice is provided to meet our obligations under APP 5.

If you choose not to provide personal information we reasonably require (for example, your name and email when submitting an enquiry), we may be unable to respond to your message or provide the assistance you request.

4. Personal Information We Collect

4.1 Information You Provide

When you use our contact form, we may collect:

  • Your name
  • Your email address
  • The content of your message
  • Your consent to data processing

4.2 Automatically Collected Information

When you visit our website, we may automatically collect technical data including:

  • IP address (anonymised where possible)
  • Browser type and version
  • Operating system
  • Pages visited and time spent on pages
  • Referring website address
  • Cookie preferences stored in localStorage

5. How We Use Personal Information

We collect, hold, use, and disclose personal information only for purposes that are reasonably necessary for our functions and activities, including:

  • Responding to enquiries: To process and respond to messages submitted through our contact form, by email, or by phone
  • Website operation: To ensure the proper functioning, security, and performance of our website
  • Analytics: To understand how visitors use our site and improve our content, where you have consented to analytics cookies
  • Marketing communications: To send information about our content and activities where you have given express consent, in compliance with the Spam Act 2003 (Cth)
  • Legal compliance: To comply with applicable laws, regulations, court orders, or lawful requests from authorities
  • Complaint handling: To investigate and resolve privacy complaints or other concerns you raise with us

We do not use personal information for a secondary purpose unless you would reasonably expect us to do so, you have consented, or we are required or authorised by law (as permitted under APP 6).

6. Anonymity and Pseudonymity

Where practicable, you may interact with us without identifying yourself or by using a pseudonym (APP 2). However, if you do not provide sufficient identifying information, we may not be able to respond to your enquiry or provide program information.

7. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected:

  • Contact form submissions: up to 24 months from the date of submission, unless a longer retention period is required by law
  • Analytics data: up to 26 months
  • Cookie consent records: up to 12 months
  • Server log files: up to 90 days

After the retention period expires, data is securely deleted or anonymised.

8. Disclosure of Personal Information

We do not sell your personal information. We may disclose personal information to:

  • Service providers who assist with website hosting, analytics, email communication, and technical support, who are contractually required to handle information securely and only for authorised purposes
  • Professional advisers (such as legal or accounting advisers) where reasonably necessary
  • Government agencies, regulators, or law enforcement when required or authorised by Australian law

8.1 Overseas Disclosure

Some of our service providers may store or process personal information outside Australia (for example, cloud hosting or analytics providers located overseas). Before disclosing personal information overseas, we take reasonable steps to ensure the recipient complies with the APPs or is subject to a substantially similar privacy regime, as required under APP 8. Where GDPR applies, we also use appropriate safeguards such as Standard Contractual Clauses.

You may contact us for more information about the countries in which your information may be held and the steps we take to protect it.

9. Data Security and Data Breaches

We implement appropriate technical and organisational measures to protect your personal data, including:

  • HTTPS encryption for all data transmission
  • Access controls limiting data access to authorised personnel
  • Regular security assessments of our systems
  • Secure storage of contact form data

If we become aware of an eligible data breach under the Notifiable Data Breaches (NDB) scheme, we will assess the breach and, where required, notify affected individuals and the Office of the Australian Information Commissioner (OAIC) in accordance with the Privacy Act 1988.

10. Direct Marketing

We will only send you marketing communications where you have given express consent or where an exception under the Spam Act 2003 (Cth) applies. Every marketing message will include a functional unsubscribe facility or clear instructions on how to opt out. You may also contact us at any time to withdraw consent to marketing.

11. Your Rights

11.1 Rights Under Australian Privacy Law

Under the Privacy Act 1988 (Cth) and the APPs, you have the right to:

  • Access: Request access to the personal information we hold about you (APP 12)
  • Correction: Request correction of inaccurate, out-of-date, incomplete, irrelevant, or misleading personal information (APP 13)
  • Complaint: Lodge a complaint with us or with the OAIC if you believe we have interfered with your privacy

We will respond to access and correction requests within a reasonable period, and in any event within 30 days unless an extension is permitted by law. We may need to verify your identity before processing a request. In limited circumstances permitted by law, we may refuse access or correction and will explain our reasons.

11.2 Additional Rights Under the GDPR

Where the GDPR applies to you, you may also have rights to erasure, restriction of processing, data portability, and to object to certain processing. You may lodge a complaint with your local supervisory authority in the European Economic Area.

To exercise your rights, contact us at askuse@strainpowerea.world. If you are not satisfied with our response, you may contact the OAIC at www.oaic.gov.au or on 1300 363 992.

12. Cookies

Our website uses cookies and similar technologies. For detailed information about the cookies we use and how to manage your preferences, please see our Cookie Policy.

13. Children's Privacy

Our website is not directed at individuals under the age of 16. We do not knowingly collect personal information from children without appropriate parental or guardian consent. If you believe we have collected information from a child, please contact us immediately and we will take steps to delete it.

14. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

15. Contact and Privacy Complaints

If you have a question, concern, or complaint about how we handle your personal information, please contact us first so we can try to resolve the matter. We will acknowledge complaints promptly and aim to resolve them within 30 days.

For any questions or concerns regarding this Privacy Policy or our data practices, please contact:

Strainpowerea
98-100 Loch St, Derby WA 6728, Australia
Email: askuse@strainpowerea.world
Phone: +61 8 9191 2579